IT Basics for End Users and Helpdesk Staff

IT & Software

English

John Courtenay

Rate: 3.625 / 4

$19 -> Free

This course covers the basic IT issues that can come up in a company on a daily basis, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:

Physical Checks

When Your PC is Slow

Identify Your Operating System

Hostnames and IP address

Monitor Settings Overview

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